To provide you with the care you need, we hold the details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care and treatment, eg GP, Health Visitor, Practice Nurse, and HCA. This information may be stored on paper or electronically on computer files by Practice staff. We will keep this information, together with details about your care, only as long as it is necessary.
Patient care often involves health and social services, so you may be receiving care from others as well as NHS staff. So that we can all work together for your benefit, we may need to share some information about you. We will only use or pass on information about you if people have a genuine need to know and it is in your interest or the public interest. Whenever possible, we use information from which an individual patient cannot be identified.
When a patient attends GP out-of-hours, the nurse or doctor is now able to look up your emergency care information from your GP Record. Your emergency care information consists of any known allergies and current medication. If you do not wish this information to be available to the doctor or nurse looking after you at the GP out-of-hours, then please let us know. Our Practice also participates in regional and national programmes such as the Cervical Cytology Screening Service and your name and address, date of birth and health number will be given to them in order to send an invitation to you.
We are sometimes involved in health research and the teaching of student nurses, doctors and other health professionals. We will not use or disclose your personal health information for these purposes unless you have been informed beforehand and given your consent for us to do so.
In many cases it is assumed that your request for an appointment or acceptance of treatment implies that you agree to the sharing of your information with other staff involved in your case; for example when you make an appointment with your GP, it is assumed that you are agreeing to your GP reviewing your case notes and sharing information with other healthcare practitioners. Again this use of your information will only be invoked where there is a genuine need.
In certain circumstances, the law requires us to pass on information. For example: statutory notification of births and deaths or registration of a notifiable communicable disease. Anyone who receives information from us also has a legal duty to keep it confidential.
When required, and if you agree, information about you may be shared with relatives, friends or others helping to provide care.
Everyone working for the NHS has a legal duty to keep information about you confidential and adheres to a Code of Practice on protecting patient confidentiallity.