Practice Management

Mrs Aileen Malley

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs, nurses and the administration staff with delivering patient services and also helps to develop extended services to enhance patient care.


Ms Arfana Akhtar

Medical Secretary


Ms Alison Mullen
Mrs Caroline Murray (HCA)
Mrs Linda Rae
Mrs Joyce Thomson
Ms Beverley Giles
Mrs Adeline Cassidy
Ms Sharyn Paterson

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

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